Support
Please check the Questions and Answers pages before raising a query, in case your question has been asked before.
For EASA installation details please see this page.
Version 1 has been superseded by Version 2. All warranties relating to Version 1 remain in force, there are sufficient parts in stock to maintain existing Version 1 devices.
User Manuals, click to open in a new window or right-click to download;
Panel mount dimensions/cutouts
- Charge2 standard panel-mount dimensions
- Charge2 57mm aircraft panel mount dimensions
- Charge4 standard panel-mount dimensions
Diagnostic USB port, simply power the unit and connect it to your computer, it will install as a virtual serial port. Use terminal software such as HyperTerminal to connect to the virtual COM port created using settings 57600, 8, N, 1. By default the unit will loop displaying the port status, pressing any key will enter the menu. Custom charging profiles can be found here.
Should you have any other queries or comments then please complete the form below, or e-mail charge4@harkwood.co.uk
Feedback is always welcome and we would be grateful for any pictures of installations you may have. Click here for some comments from previous customers, including pictures where available.
Units come with a 1 year warranty.
User manuals and panel cutout dimensions are available from the icons below, click to open in a new window or right-click to save.
Diagnostic USB port, simply power the unit and connect it to your computer, it will install as a virtual serial port. The Charger Manager software connects to the charger to display real-time status and manage the port profiles assigned.
The Charger Manager and Firmware Upload software requires .NET, if your machine lacks the required framework you will be prompted to install it.
To use the Charger Manager software, connect the Diag port of the charger to a free USB port, and start the manager software. Pick the COM port Windows has assigned to the Charger from the drop-down list, it will normally be the highest numbered port listed. The software will connect and start to display real-time data from the charger.
Firmware updates to the chargers can be applied with the Firmware Updater software.
Should you have any other queries or comments then please complete the form below, or e-mail charge4@harkwood.co.uk
Feedback is always welcome and we would be grateful for any pictures of installations you may have. Click here for some comments from previous customers, including pictures where available.
Units come with a 2 year warranty.