Support

Please check the Questions and Answers pages before raising a query, in case your question has been asked before.

For EASA installation details please see this page.

 

User manuals and panel cutout dimensions are available from the icons below, click to open in a new window or right-click to save.

Diagnostic USB port, simply power the unit and connect it to your computer, it will install as a virtual serial port.  The Charger Manager software connects to the charger to display real-time status and manage the port profiles assigned.

The Charger Manager and Firmware Upload software requires .NET, if your machine lacks the required framework you will be prompted to install it.

To use the Charger Manager software, connect the Diag port of the charger to a free USB port, and start the manager software.  Pick the COM port Windows has assigned to the Charger from the drop-down list, it will normally be the highest numbered port listed.  The software will connect and start to display real-time data from the charger.

Firmware updates to the chargers can be applied with the Firmware Updater software.

Should you have any other queries or comments then please complete the form below, or e-mail charge4@harkwood.co.uk

Feedback is always welcome and we would be grateful for any pictures of installations you may have.  Click here for some comments from previous customers, including pictures where available.

Units come with a 2 year warranty.